Consulting

Decades of experience in the hotel and catering industry at your disposal


Professional consultations and support in the hospitality industry, revolutionising organisation and management

Your partner in the hospitality industry

Decades of experience in the hotel and catering industry at your disposal. Professional consultations and support in the hospitality industry, revolutionising organisation and management.

Opening and repositioning

Consultations in the pre-opening phase of new catering facilities, and repositioning of existing hotels and restaurants on the market.

Categorisation

Professional categorisation and recategorisation of buildings according to HOTREC and HotelStars.

Standardisation

Introducing appropriate standards for hotels and restaurant facilities, in all areas of operation.

Human resources

Recruitment, selection and staff training according to the needs of the facility. Establishing an optimal personnel policy and defining appropriate salary classes.

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    Standard Operating Procedures


    Development of operating procedures in the form of a written instruction manual, allowing employees to correctly, efficiently and uniformly each time, without the risk of possible mistakes or bodily injuries.

    Each catering facility has a unique method and schedule of work. The SOP manual is designed and prepared for purpose, and employees are trained to use it during the appropriate training and coaching of staff.


    View a sample of a prepared SOP hotel manual

    SOP MANUAL